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Industries · Multi-Location

One dashboard. Every location.

Zero missed calls.

For franchise owners, multi-location operators, and regional service businesses. Each location gets its own AI agent. You get one command center to see everything.

No credit card required.

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Multi-Location hero photo
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The scale problem

What works at one location breaks at five.

01Location 3 is losing leads34% missed call rate. You don't know it. Would take a manager call and an afternoon of log-pulling to find out.
025 receptionists. 5 single points of failure.One calls in sick — that location goes dark. One quits — 4-week hiring process before coverage.
03Inconsistent customer experienceLocation 1 is excellent. Location 4 answers differently, wrong hours, generating complaints you don't see until the Google review.
The math

5 locations x 15% miss rate = $11,250 a day on the floor.

/ 01
150
calls per day · network
5 locations x 30 avg per branch
/ 02
15%
miss rate without coverage
Network-average miss rate across branches
/ 03
$11,250
per day in missed leads
150 x 15% x $500 avg lead value

$200K/year in receptionist payroll → $17,940/year in Sidekick Pro.

Everything you need. Tuned for multi-location.

Every feature configured for the call patterns and stakes specific to your business.

Live Now
Per-Location Agents

Each location. Its own AI agent. Its own number.

Dedicated local number per branch. Location-specific greeting and knowledge base. All managed from the parent dashboard.

AI voice ↘

“Thanks for calling Desert Air HVAC — Scottsdale location!”

  • Dedicated number per location
  • Location-specific greeting + knowledge base
  • All managed from the parent dashboard
Live Now
Parent Dashboard

Parent dashboard. Aggregate visibility.

Call volume by location. Missed-call alerts. Sentiment trend per location. Lead count by branch. One view of the whole network.

  • Call volume + missed-call rate per branch
  • Sentiment trend per location
  • Lead count rollups across the network
Live Now
Consistent Brand Voice

Consistent brand voice across every location.

Parent-defined tone. Per-location overrides for hours, address, and staff names. Update once at the parent — it propagates everywhere.

  • Brand standards locked at parent level
  • Per-location overrides for hours / staff / address
  • Parent updates push to all branches
Live Now
Google Reviews

Google reviews. Automated at every location.

Each location runs review automation independently. The parent dashboard rolls up aggregate review counts and rating trends.

  • Per-location GBP integration
  • Aggregate review counts in parent dashboard
  • TCPA-compliant — opt-out honored
Live Now
New Location Onboarding

New location live in minutes. Not weeks.

Pick a number, configure the agent, upload the knowledge base. Under 15 minutes per location. No IT team required.

  • Self-serve onboarding flow
  • Under 15-minute time-to-live per branch
  • Guardrails enforced by the franchisor
Coming Soon
Performance Reports · Coming Soon

Location performance reports. Automated monthly.

Auto-generated PDF per location: call volume, missed rate, sentiment, lead capture. Share-ready for franchisee reviews.

  • Automated monthly PDF + email
  • Per-location KPI cards + anomaly callouts
  • Share-ready for franchisee reviews

How it works

Live in under 30 minutes. Seriously.

01

Roll out a parent account

Set brand voice, FAQ, escalation tiers. Define guardrails for franchisees. One setup, every location inherits.

02

Onboard each location

Number per branch. Local overrides for hours, staff, specials. Live in under 30 minutes per location.

03

Run the network from one view

Parent dashboard surfaces volume, sentiment, and missed-call rate by location. Monthly PDF reports automated.

Meet Rover · Powered by Claude

Meet Rover. Your AI sidekick — always on the clock.

Rover is the AI agent powering SMB Sidekick — built on Claude, Anthropic's frontier model. Every call your business takes, every summary it writes, every lead it captures, that's Rover working for you 24/7. And now you can talk to Rover directly from your dashboard.

01 · The Agent

Meet Rover. Your AI sidekick.

Rover is the AI agent that answers your phones, triages your emergencies, and captures your leads — 24/7. Built on Claude, Anthropic's frontier model. Branded as part of your team.

02 · Summaries

Rover writes the day's summary.

After every call, Rover reads the transcript and writes a plain-English digest: who called, what they wanted, what to do next. You read 4 sentences instead of 11 voicemails.

03 · Workspace

Rover works with you — live.

Open the AI Workspace in your dashboard. Ask Rover anything about your business. It reads your own call data, sentiment, and knowledge base — and answers.

Rover
Rover · AI Workspace· MULTI-LOCATION
Compare missed call rates across all 5 locations this month.
Rover
Rover · streaming

Missed-call rate by location this month: Scottsdale 4%, Phoenix 7%, Mesa 11%, Tempe 6%, Chandler 18%.

Chandler is the outlier — staffing review recommended. Sentiment there is also lowest (avg 0.42 vs network 0.71).

Source · your last 90 days of call summaries
Ask Rover about your business…
↑
What you'd ask

Ask Rover anything about your business.

→“Compare missed call rates across all 5 locations this month.”
→“Which location has worst sentiment and what are callers saying?”
→“Generate a weekly summary for my regional managers.”
→“Which branch has the highest lead-capture rate?”
Last 90 days of call summaries
Sentiment trends
Missed call log
Your knowledge base
POWERED BY CLAUDE · ANTHROPIC  ·  ROVER ©2026 SMB SIDEKICKOpen the AI Workspace
From the field
“We replaced five receptionists with one dashboard and didn't miss a beat.”
IMG
[Regional Director]
[Franchise Brand]

Scale without scaling your headcount.

14-day free trial. Set up your first location in 10 minutes.

Book a Demo
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