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Features · Custom & Bespoke

You have a weird problem.

Good — that's what we like.

Custom websites. Custom AI workflows. Fine-tuned LLMs on your data. Integration builds. White-glove onboarding. The work that doesn't fit a product card — built for you by the team behind SMB Sidekick.

No credit card required.

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The 'I need something custom' problem

The work that doesn't fit a SaaS product card.

01No website, or one that hurtsYour website is a Wix template from 2018. Customers say they 'almost didn't call.' You know it. You haven't had time.
02Workflow nobody automatesYou have a specific way you book + dispatch + invoice. It doesn't fit Jobber. It doesn't fit Housecall Pro. So you keep doing it manually.
03AI that knows your industry — actuallyOff-the-shelf AI doesn't know your niche. You need a model that's read your manuals, your scripts, your compliance docs — and answers like you would.
How it works commercially

Fixed scope. Fixed price. Or a retainer if you want a partner.

/ 01
2 wks
typical website build
Branded, performant, integrated with Sidekick out of the gate
/ 02
4-8 wks
typical workflow build
Custom AI workflows from scoping to production, fully monitored
/ 03
Optional
monthly retainer
Roadmap partnership for businesses that want a long-term ops + AI partner

Every engagement starts with a free 30-minute scoping call — no pitch, just diagnostic.

Everything you need. Tuned for anything else.

Every feature configured for the call patterns and stakes specific to your business.

Live Now
Custom Website Builds

A website that's actually as professional as you are.

Branded, fast, mobile-first, SEO-baked, and wired to your Sidekick agent + booking flow on day one. Ships in two weeks. We host it, you own it.

  • Branded, mobile-first, sub-1s load times
  • Sidekick + booking + reviews wired on day 1
  • We host, you own — full code handoff anytime
Live Now
Custom AI Workflows

Workflows shaped to your business — not a template.

We map your real ops in a discovery call. We build agents that match how you actually work — your dispatch logic, your intake forms, your handoffs. Monitored from day one.

  • Discovery → spec → build → deploy in 4-8 weeks
  • Full observability + audit logs
  • We support what we ship — month one is on us
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Custom LLM Training

An AI that actually knows your niche.

Fine-tuned on your manuals, scripts, compliance docs, historical calls, and product catalog. Answers like your most experienced employee. Stays on-brand. Stays accurate.

  • Fine-tune on your proprietary corpus
  • Eval harness + guardrails baked in
  • Versioned models with rollback
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Integration Builds

Connect anything to anything.

Custom integrations to your industry-specific tools — ERPs, route planners, point-of-sale, legacy ServiceTitan instances, dispatch systems nobody's heard of. If it has an API, we'll talk to it.

  • Bidirectional sync for industry-specific tools
  • Public + legacy + screen-scrape where required
  • Maintained as your tools evolve
Live Now
White-Glove Onboarding

You don't do the setup. We do.

We sit with you for a half-day. We configure the agent, upload the docs, dial in the tone, run the test calls, and hand you a live system. You take the calls — we did the work.

  • Half-day on-site or remote setup
  • We handle docs, tone, test calls, integrations
  • 30-day post-launch hand-holding included
Live Now
Strategy Partnership

Quarterly business reviews. Not a vendor relationship.

On retainer, we operate as an ops + AI partner — quarterly reviews of what's working, what's not, what should be automated next. The roadmap shifts with your business.

  • Quarterly business review + roadmap
  • Direct line to the engineering team
  • Priority access to new agent builds

How it works

Live in under 30 minutes. Seriously.

01

30-minute scoping call

Free, no pitch. We diagnose the problem and tell you whether we're the right team. Often we're not — we'll say so.

02

Fixed-scope proposal

If we are, you get a written proposal — fixed scope, fixed timeline, fixed price. Or a clearly-defined retainer.

03

Ship + support

We build. We deploy. We support what we ship. The first month of post-launch support is always on us.

Meet Rover · Powered by Claude

Meet Rover. Your AI sidekick — always on the clock.

Rover is the AI agent powering SMB Sidekick — built on Claude, Anthropic's frontier model. Every call your business takes, every summary it writes, every lead it captures, that's Rover working for you 24/7. And now you can talk to Rover directly from your dashboard.

01 · The Agent

Meet Rover. Your AI sidekick.

Rover is the AI agent that answers your phones, triages your emergencies, and captures your leads — 24/7. Built on Claude, Anthropic's frontier model. Branded as part of your team.

02 · Summaries

Rover writes the day's summary.

After every call, Rover reads the transcript and writes a plain-English digest: who called, what they wanted, what to do next. You read 4 sentences instead of 11 voicemails.

03 · Workspace

Rover works with you — live.

Open the AI Workspace in your dashboard. Ask Rover anything about your business. It reads your own call data, sentiment, and knowledge base — and answers.

Rover
Rover · AI Workspace· ANYTHING ELSE
A custom dispatch AI for a 14-truck plumbing operation, end-to-end.
Rover
Rover · streaming

We've shipped 23 custom builds in 2026 so far — average time from kickoff to live is 17 days.

Most common ask: a dispatch workflow tailored to a specific industry. Want me to surface a few past case studies?

Source · your last 90 days of call summaries
Ask Rover about your business…
Things we've built

Ask Rover anything about your business.

A custom dispatch AI for a 14-truck plumbing operation, end-to-end.
A bilingual intake bot for a multi-location dental practice.
An LLM fine-tuned on 11 years of HVAC service calls.
A custom website + booking flow for a salon, live in 9 days.
Last 90 days of call summaries
Sentiment trends
Missed call log
Your knowledge base
POWERED BY CLAUDE · ANTHROPIC  ·  ROVER ©2026 SMB SIDEKICKOpen the AI Workspace
From the field
They sat with us for half a day, scoped the whole thing, and shipped in three weeks.
IMG
[Owner Name]
[Business Type]

Tell us the weird problem.

30-minute scoping call. No pitch. We'll tell you if we can help.

Get in Touch
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